📦 Order Cancellation & No Refund Policy
At Sanchvi Kids, we value your trust and aim to provide a seamless shopping experience. We understand that circumstances may arise where you need to cancel an order. Please review our cancellation and no refund policy carefully.
1. Cancellation Timeframe
- Orders can be cancelled within 24 hours of placement.
- To request a cancellation, contact us at sanchvidesign@gmail.com or via WhatsApp at +91 82962 50912.
2. Credit Note Issuance
If your order is cancelled within the 24-hour window, a credit note will be issued for the full order amount. This credit note can be used for future purchases exclusively on our website.
3. Cancellation Requests Beyond 24 Hours
Requests received after 24 hours from placement cannot be processed, as the order will move to fulfillment.
4. No Refund Policy
Sanchvi Kids follows a strict No Refund Policy. Instead of refunds, we offer credit notes redeemable for future purchases on our website.
5. Credit Note Redemption
- Valid only for purchases on our website.
- Cannot be exchanged for cash, transferred, or used elsewhere.
6. Our Discretion
In rare cases where an order has not yet been approved or processed, Sanchvi Kids reserves the right to cancel and refund the full amount per our business practices.